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HomeWhat We DoEmployee ExperienceRecognition

Employee recognition  

Daily recognition habits for a thriving culture

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Employee Experience
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A true culture of recognition is when it’s easy to send in-the-moment appreciation. No matter where your people work or what jobs they do, turn moments of appreciation into meaningful reasons team members stay and grow. Because feeling “seen” isn’t just a feeling, it’s a valued employer offering that resonates across generations.

Recommended by the industry’s best

G2 Best Relationship winner
G2 Best usability winner
G2 Easiest Setup winner
G2 Easiest Admin winner
G2 Mid-Market Leader winner
G2 Users Most Likely to Recommend winner
GetApp Leaders award
4.9 Capterra rating
4.9 Software advice rating

Recognition made share–worthy  

Recognition is interactive, intuitive and easy on the Cooleaf platform—made for employees and managers who’d say “thank you” more if it took only a minute to send. With Cooleaf’s AI recognition assistance, it’s even easier for team members to send meaningful recognitions.

 

Explore the platform

Core values 

Value-based recognition gives core values new life by tying them to daily behaviors. Serving Others? Problem Solving? It’s a “see something, celebrate someone” culture of recognition that supports your corporate strategy. 

  • Core value awards and incentives (custom and set monetary amounts, and non-monetary)

Manager access and approvals 

When managers easily access their metrics dashboard, they better interact with and motivate their team (like messaging a team member who received multiple recognitions in the past week!). Think: quick access to team budgets, analytics and performance levels. 

  • Segmented manager budgets 
  • Manager dashboards and team reporting insights 
  • Manager weekly digest 
  • Manager approvals 
  • Nudges

Recognition types 

How you send recognition matters as much as what’s said within it. Flexibility in recognition type allows employees and managers to personalize the experience. Recognition is supported with optional AI assistance. 

  • Manager to team and peer-to-peer recognition (monetary and non-monetary) 
  • Manager-only 
  • Team-based 
  • Nomination-based 
  • Cross-border/international recognition 
  • Life events (marriage, new baby, promotion) 
  • Birthday awards 
  • Years of service 
  • On-the-spot/printable

Mobile app 

Not at a desk? No problem. With real-time smartphone access to platform events, challenges, surveys and recognition, employees stay connected anywhere, anytime, providing a more inclusive experience. Right in their flow of work.  

  • Instant recognition  
  • Online rewards storefront

Team connections 

Creating a sense of community (regardless of how dispersed teams are) is a common top priority. Imagine transforming kudos at your monthly department meeting into daily interactions that happen organically. 

  • Social feed 
  • Milestone timelines (birthdays, anniversaries and more) 
  • Recognition posts (videos, images, GIFs, likes, comments)

Employee rewards

Online rewards storefront

Online rewards storefront  

A diverse reward selection = more motivated employees. Our awards team selects rewards that resonate with your employees’ unique preferences. From their tenure and location to their preferred style of working, we create equitable, culturally relevant reward experiences. 

  • 8,000+ reward options 
  • Locally sourced based on global location 
  • Merchandise, gift cards, experiences and symbolic items, including company-branded items, pins and plaques  
Explore employee rewards options
Service awards

Service awards 

Automated years of service awards make sure you never miss celebrating a career milestone. Beyond a simple thank you-note, let employees choose their personalized reward. 

  • Merchandise, gift cards, experiences and symbolic items, including company-branded items, pins and plaques 
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Client success stories

Imagine your success story 

44%  outperformance of recognition issuance goal (an average of 18 recognitions sent per participant)
Read the story

“The program reinforces core behaviors ... and allows colleagues to quickly recognize and reward, boosting morale.”

—Heather Camerano, Vice President of Human Resources for Breezeline
Read the story
94% of employees felt they could be themselves at work
Read the story

“ITA Group’s recognition platform allowed us to share our wins with the entire company. It’s now the central spot for our team to stay informed and celebrate together, whether they’re on a different team or on the other side of the country.”

—Samantha Wisniewski, People Operations Manager
Read the story
90%+ of employees believe this experience positively contributed to Holmes Murphy being an employer of choice
Read the story

"I would recommend [ITA Group] without reservation. We would not consider doing a program like this without ITA Group."

—Dan Keough, CEO
Read the story

Calculate how much employee recognition could save you 

Answer four questions to understand the current cost of turnover to your organization and estimate your potential savings when employees are highly engaged. 

Try the recognition calculator

Your single-source partner for employee recognition and rewards

HR leaders are told that software alone is the key to higher employee engagement. But without the right strategy and ongoing support, even the best tech falls flat.  

Unlike other SaaS providers, we don’t just drop off technology and send you on your way.  You’re never locked in to set functionality. We scale and grow with your organization as needs change. Because true employee engagement requires more than automation.

Consultative support and program strategy 

Our in-house employee engagement experts create a custom program design and provide ongoing support to ensure your culture and employee engagement improvements scale as your business grows.  

  • Primary research 
  • Behavioral science expertise 
  • Segmentation strategy 
  • Ongoing recommendations
Dedicated team

Recognition isn’t just software—it’s a culture strategy. With our full-service approach, our dedicated success team ensures long-term program adoption and measurable impact.  

  • Onboarding 
  • Day-to-day operations 
  • Program execution 
  • Training 
  • Ongoing optimization
Employer branding and communications 

We use a segmented, cross-media approach to reach employees where they already work, whether deskless, remote or in-person. Regardless of role, we capture their attention and connect them to your messages via the platform and mobile app. 

  • Content development 
  • Creative strategy 
  • Audience segmentation 
  • Tailored communication campaigns 
  • UX/UI design and web development
Analytics 

In-house analysts deliver insights to optimize and prove your program impact using metrics like talent retention, eNPS, customer satisfaction and organizational performance. 

  • Research, analysis and insights 
  • A/B testing 
  • Assessment and predictive modeling 
  • Segmentation, goal setting and forecasting 
  • Program improvement recommendations
Learn more

Schedule a demo

See how our platform and strategy work together to elevate employee experiences.

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